• Scale your staff with your text-based employee that works day and night 
• Get a pulse on your event and see your net promoter score sky-rocket 
• Happy Holidays from 42Chat ❄️❤️

As well as having a witty name, IDWeek’s bot Vax C. Nate provided almost 1,500  of real-time support during the two months he was active. 

Vax C. Nate  answered 849 event questions on weekends and 2,291 questions during evenings and overnight. He saved event organizers valuable time and worked when they weren't available and outperformed all traditional support channels. 

Attendees could ask Vax C. Nate their questions when and where they wanted, not having to worry about digging through their inbox for event emails. With instant answers to 7,369 questions,  he saved attendees valuable time so they spend more time learning, networking, and having fun!

Your Net Promotor Score (NPS) measures customer experience and predicts business growth. The NPS is collected through surveys asking the customer to rate on a scale of 1-10 how likely they are to recommend your brand to a friend.

With a bot you can see your NPS sky-rocket. You provide your event attendees with a near frictionless way to provide feedback, and more importantly, you can also resolve issues in real-time (and keep them out of social media).

Don’t miss out on the chance to get the pulse of your event, read more to learn how a bot helps improve your NPS.