As well as having a witty name, IDWeek’s bot Vax C. Nate provided almost 1,500 of real-time support during the two months he was active.
Vax C. Nate answered 849 event questions on weekends and 2,291 questions during evenings and overnight. He saved event organizers valuable time and worked when they weren't available and outperformed all traditional support channels.
Attendees could ask Vax C. Nate their questions when and where they wanted, not having to worry about digging through their inbox for event emails. With instant answers to 7,369 questions, he saved attendees valuable time so they spend more time learning, networking, and having fun!