This month we celebrate the fifth birthday of Mae, the Oak Street Health (OSH) Agent Bot.
OSH is a network of primary care centers that specializes in helping older adults stay healthy and live life more fully. Mae was "born" in 2017 to respond to Insurance Agent questions about OSH and give them quick access to OSH benefits to share with their clients, all through text. More than five years and thousands of conversations later, Mae is still hard at work responding instantly, and looking better than ever.
Mae was named after Dr. Mae Jemison, an engineer, physician, and NASA's first African-American female astronaut. Happy Birthday Mae!